Following are the Terms of Service for Crown SEO, Ltd.:
1. Service Description
  A. Optimization Process: Upon receipt of Client’s acceptance and payment, Crown SEO will provide the following services:
I.  Crown SEO will perform a reverse matrix analysis of Client’s website and its infrastructure which includes a thorough analysis check. Crown SEO will also analyze H1 tags, description tags, Meta tags and links. Based on the analysis, Crown SEO will offer recommendations for infrastructure and other technological improvements that are critical for gaining top placements in search engines.
II. Once Crown SEO has become more knowledgeable with Client’s industry and/or geographical demographics, Crown SEO will perform keyword research and identification using sophisticated analysis tools that include, but aren’t limited to, providing the following data: how many websites already are competing for particular keyword/phrases; how often particular keyword/phrases were used in searches during the previous months; and other pertinent facts to assist the Client in making a knowledgeable selection of keywords that will produce the highest level of search engine placements for the Client’s website when typical users conduct a search.
III. Once the Client has made his/her final keyword selection Crown SEO will create the Meta information, which search engines seek to determine a website’s relevancy. While creating the Meta information, Crown SEO will verify proper keyword density, and distribution and frequency within the Meta information to accurately match search engine algorithms.
IV. Crown SEO will forward the meta information to the Client requesting it to be uploaded to all of client’s WebPages.
V. Once Crown SEO has been notified by the Client that the code has been uploaded to the website, Crown SEO will then submit Client’s website to the major directories and search engines.
  B. Maintenance: Following the optimization process above, Crown SEO will provide ongoing optimization and submission services in order to maintain and improve Client’s rankings.
  C. Proof of Service: Crown SEO will provide monthly reports that document the Client’s website rankings among major search engines. These reports will be the sole measure of Crown SEO performance and proof of service. The parties agree that no other action by Crown SEO is required for conclusive proof of Crown SEO service and performance under this contract.
  D. Trademark disclosure: The Client acknowledges that Crown SEO's sole obligation is to provide the services described in this Agreement, consisting of recurring search engine optimization efforts for the Client’s Web site. Crown SEO will optimize Client’s web pages for key phrases approved by Client. Crown SEO does not perform a trademark search on phrases approved by the Client. The Client may only use Client-owned trademark or product names and generic industry terms relevant to Client web site.  Some common terms have been trademarked in the past and search engines may disallow use of such terms.  Client is hereby advised that the result of such trademark infringement is the sole and exclusive responsibility of Client.
  E.  Separate Charges: The search engines and directories perform changes outside of Crown SEO or Client’s control and results will vary from month-to-month. Crown SEO is a search engine optimization and placement system consisting of redundant processes and techniques considered to be the Intellectual Property of Crown SEO. Crown SEO is not responsible if search engines pick-up and register hyperlinks into a database. Any text picked-up by an engine or directory is at the discretion of the engine or directory. No third-party, Crown SEO included, can stop a search engine or directory from truncating or re-arranging text in a hyperlink.
2. Payment Terms, Cancellations and Late Fees:  Client agrees to pay Crown SEO the fees as described in this ¶ 3, as follows:
  A.  Electronic Payment.  At the time Client makes the initial payment, Client will elect to use PayPal or a credit card.  Such payment must clear prior to any obligation on the part of Crown SEO to start the optimization work, keyword research and generation and website infrastructure analysis.
  B.  Automatic Electronic Billing.  Client agrees that Crown SEO may bill all subsequent charges hereunder through the credit facility elected by Client in ¶ 3. A., above on a monthly basis as set forth herein.
  C.  Subsequent Payments.  After the initial Optimization Process, the Client agrees to pay the monthly fee for ongoing optimization maintenance and services.
  D.  Amount of Fees & Costs.  Our time charges are $200.00 per hour charged on a monthly basis.  If there are any costs incurred in Client's behalf, client is responsible for the same.  Such costs may include, but are not limited to, hosting fees, special purpose software purchases, delivery charges, international phone charges.  Any such charge for costs will be discussed with client prior to being made if the amount is higher than $25.00 in any monthly period.
  E.  Subsequent payment procedures.  All invoices are due upon receipt; Crown SEO will assess a $100 late fee for payments not received within 30 days of the monthly invoice date. Any invoices 60 days past due will be transferred to collection service and the Client will be responsible for all late fees and legal and collection fees and interest at the rate of one and one-half percent per month beginning on the first day after payment is due.
3. Indemnification.  To protect Crown SEO from any client attempting to use a competitor’s name or trademark, Client assumes responsibility for all key phrases and agrees to hold Crown SEO, its employees, agents, officers, and directors harmless from any claims or actions arising from any violation of trademark protection by the Client. IN NO EVENT IS EITHER PARTY LIABLE TO THE OTHER FOR EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, SAVINGS OR REVENUES, OR THE CLAIMS OF THIRD PARTIES INCLUDING END USERS, WHETHER OR NOT THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THIS AGREEMENT OR THE RELATIONSHIP OF CLIENT AND Crown SEO.
4. Liability Limitation.  Neither Crown SEO nor Client is liable for delays in delivery and/or non-delivery in the event of an act of God, action by any governmental or quasi-governmental entity, Internet failure, equipment failure, power outage, fire, earthquake, flood, insurrection, riot, explosion, embargo, strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, or any condition beyond such parties control affecting production or delivery in any manner.
5. Binding Arbitration of all Disputes.  This agreement is governed, controlled, interpreted and defined by and under the laws of the United States, without regard to the conflicts of laws provisions there of. Any and all disagreements between the parties hereto shall be resolved by binding arbitration before the Better Business Bureau of the Southland ("BBB") pursuant to the Federal Arbitration Act, 9 USC 1, et seq., in Los Angeles, California.  Crown SEO, Ltd. is a Member of the BBB through Jury dot Com, Ltd. (JURY), a California business trust, which owns, operates and controls Crown SEO.

Crown SEO can be contacted via the following information:

Crown SEO c/o
Jury dot Com, Ltd.
Post Office Box 1355
San Juan Capistrano, CA 92693
949-493-6000 Fax 949-240-9300  email:  webmaster @ crownseo. com
6.  Entire Agreement:  This Agreement, including all exhibits, constitutes the entire agreement between the parties with respect to the subject matter to this Agreement, and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
7.  General:  The following general terms apply to this agreement:
  A.  Transmission of Acceptance, New Terms, etc.  Any waiver, amendment or other modification of any provision of this Agreement will be effective only if in writing and signed by Client and Crown SEO. This agreement may be transmitted by facsimile, or through the internet by transmission invoked by the Client or Crown SEO. The parties may close the Agreement, by exchanging fax signatures or by the exchange of digital signatures pursuant to applicable Digital Signature Acts.
  B.  Intellectual Property Rights.  Client acknowledges and agrees that Crowns SEO's services constitute confidential and proprietary information of Crown SEO and its licensors and embodies trade secrets and intellectual property of Crown SEO and its licensors protected under United States copyright and other laws and international treaty provisions. Client further acknowledges that all right, title, and interest in and to all parts of Crown SEO, including, without limitation, associated intellectual property rights, are and shall remain with Crown SEO and its licensors. Client shall not, and shall cause its employees and agents not to, disclose or transfer any portion of Crown SEO's services to any third party. Client further agrees not to translate, decompile, reverse engineer, disassemble, modify, reproduce, rent, lease, lend, sublicense, distribute, remarket or otherwise dispose of any portion of Crown SEO's intellectual properties. Client hereby acknowledges that, if Crown SEO at any time or from time to time performs any customizations or modifications to Crown SEO's Services, all rights and interests to such customizations or modifications shall be the sole property of Crown SEO.
  C.  Notice Per California Civil Code §1789.3.  The following information is presented for California domiciliaries only.  Clients who are domiciled in California are hereby notified that between Client and Crown SEO are to be resolved pursuant to ¶ 6 (above) by binding arbitration before the BBB in Los Angeles, California and that the Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N Street, Suite 501, Sacramento, California 95814 or by telephone at 1-916-445-1254.
  D.  Export Control.  Client agrees not to export or re-export any potion of Crown SEO's services outside of the United States in violation of any law, statute, regulation or court holding applicable thereto.  Client further agrees to comply with all United States laws, rules, regulations and court case holdings relating to the export, re-export or transshipment of Crown SEO's services.
  E.  Force Majeure.  Either party shall be excused from any delay or failure in performance hereunder caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to, acts of God, earthquake, labor disputes and strikes, riots, war, and governmental requirements. The obligations and rights of the party so excused shall be extended on a day-to-day basis for the period of time equal to that of the underlying cause of the delay.
  F.  Rules & Regulations.  Crown SEO may at any time issue rules and regulations which, 30-days after notice thereof to Client shall be fully enforceable.
  G.  Amendments to Agreement.  Crown SEO may at any time amend these Terms and Conditions, the terms of any other agreement between Crown SEO and Client or any procedures followed by Crown SEO and such amendments shall be fully enforceable 30-days after notice thereof to Client.
  H.  Exclusion of Warranties.  Crown SEO PROVIDES ITS SERVICES HEREUNDER ON AN "AS IS" BASIS AND WITHOUT ANY WARRANTY OF ANY KIND, whether express or implied, including, but without limitation, any implied warranty of merchantability, or fitness for a particular purpose.  While Crown SEO makes reasonable efforts to maintain Crown SEO service, many factors are not within Crown SEO's control. Therefore, Crown SEO does not warrant, and is not responsible for (even if caused by the negligence of Crown SEO) any loss of data, delays, non-delivery or misdelivery of information, lack of access, slows response time, or service interruptions or errors. Loss, delay or non-delivery of data can be due to but not limited to Crown SEO's own negligence, viruses or other third parties. Client's data is defined as any data held by Crown SEO and includes account information, web hosting data, email and domain name services. This disclaimer and waiver shall apply equally to any and all third party providers. Crown SEO provides no warranty to Client regarding the accuracy of usage statistics, which Crown SEO may provide in its discretion. Further, no advice or information given by an Crown SEO representative shall create a warranty or serve as an amendment to this agreement.
I. Pricing.  Crown SEO has the right to change prices, or add or delete product features of any existing product or service. The right to change products or services extends to any software supporting a product or service. Crown SEO reserves the right to change prices or material features at any time upon 30 days prior notice. Crown SEO reserves the right to institute new fees or new material features at any time upon 30 days prior notice. Crown SEO has the right to discontinue products or services and the right to remove or reassign IP addresses of a Client's web site. Crown SEO also has the right to deactivate a Client's service with a thirty (30) day notice. Except for certain products and services specifically identified as being offered by Crown SEO, Crown SEO does not control any materials, information, products, or services on the Internet. The Internet contains unedited materials, some of which are sexually explicit or may be offensive to you. Crown SEO has no control over and accepts no responsibility for such materials. You assume full responsibility and risk for use of the services and the Internet and are solely responsible for evaluating the accuracy, completeness, and usefulness of all services, products, and other information, and the quality and merchantability of all merchandise provided through the service or the Internet.
  J. Limitation of Liability & Damages.  THE TOTAL AGGREGATE LIABILITY OF CROWN SEO TO CLIENT SHALL BE LIMITED TO THE AMOUNT PAID TO CROWN SEO BY CLIENT HEREUNDER DURING THE THREE MONTHS IMMEDIATELY PRECEDING A CLAIM IN WHICH CROWN SEO IS LIABLE TO CLIENT.   IN NO EVENT SHALL CROWN SEO BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR LOSS OF BUSINESS, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED UPON BREACH OF CONTRACT, TORT, OR OTHERWISE AND WHETHER OR NOT CROWN SEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.  Advice.  Crown SEO is neither a lawyer nor a law firm and is not associated with any law firm and does not have a lawyer in its employ.  Crown SEO thus cannot and will not provide legal advise.  It is the sole responsibility of Client to ensure that any copy provided by Crown SEO for Client's website is in conformance with all rules, regulations and laws applicable to Client, Client's Professional License (if any) and industry.  Thus, it is Client's responsibility to clear all website content with the lawyer of Client's choice prior to giving Crown SEO the authority to publish such content on the internet, or otherwise.
9.  Indemnification.   Client shall indemnify and hold Crown SEO harmless against all third party claims, demands, suits, actions, judgments, losses, costs, damages (direct, indirect and consequential), attorney's fees and expenses that Crown SEO may sustain or incur by reason of any breach or alleged breach of any term or condition of this Agreement for any act or omission of Client or its Clients which are in any way related to the services rendered to Client by Crown SEO.
10.  Guarantees, Warranties or Promises.  Crown SEO cannot and does not provide Client any guarantee, warrant or promise that its efforts will result in any particular results.  It is not possible to promise results in search engine optimization.  Nevertheless, Crown SEO does promise to use its best efforts to produce the maximum result possible given the nature of the Client's business, the level of competition inherent in such business, the requirements of the various search engines and general economic conditions over which, after all, Crown SEO has no control.  There is no other, or further, guarantee, warranty or promise made.
11.  Sums Earned Upon Receipt:  Except in hourly agreements, all sums are earned upon receipt and in event of cancellation of agreement by Client any amount paid for advance periods will be returned; however, current period efforts shall be paid for with the sum paid for such period.  In cases of hourly agreements, a closing bill will be sent with charges to date computed at the rate of $200.00 per hour for all SEO and PPC work completed to the day of cancellation.
12.  Geographical Exclusives (GEOS):  Crown SEO will for certain professions such as physicians and surgeons, lawyers, and other geographically-driven businesses provide a written undertaking that it will accept no direct competitor within a defined GEO which, for these purposes shall be designated as either a limited number of ZIP codes or a radius drawn around the place(s) of business of the customer.  The determination of the GEO shall be solely within the discretion of Crown SEO and is not determined by customer.
 13.  Provisions Applicable to Web Hosting.  Crown SEO provides Internet World Wide Web page hosting, Marketing, and Development. Crown SEO has certain legal and ethical responsibilities consisting with the use of its server and equipment involved in these services.

Crown SEO general policy is to act as a provider of Internet presence. Crown SEO reserves the right to suspend or cancel a customer's access to any or all services provided by Crown SEO when we decide that the account has been inappropriately used.    

A.  Server  Content.  Examples of non-acceptable content or links:

  • Pirated software
  • Bulk Email related products
  • Pornography/Nudity/Adult Content 
  • Hacking/cracking related websites
  • Warez and/or copyrighted MP3s
  • Illegal material or material that is against public policy
  • Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)
  • Illegality: In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, or trafficking in obscene material.
  • Undesirable Content: Certain types of content are not permitted on our network. We do not host pornographic content of any
    description. We reserve the right to determine what constitutes pornographic content and what does not (see adult sites below).
  • Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden. The sale of resale eBooks is ok.

B.  Server Abuse.  Any attempt to undermine or cause harm to a server, or customer, of Crown SEO is strictly prohibited.

Unauthorized use of other people's accounts or computers Crown SEO will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "Internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a Crown SEO customer, whether or not the attacked account or computer belongs to Crown SEO, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

IMPORTANT NOTE - Crown SEO Ltd. has the right to discontinue service, or deny access to anyone who violates our Policies or the terms and conditions shown below WITHOUT WARNING OR PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below.

Customers may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are NOT limited to: Bulk emailing, unsolicited emailings, newsgroup spamming, pornographic content, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers, and/or anything else determined by Crown SEO to be unacceptable use of Crown SEO's services including abuse of server resources.

Any account may be terminated that include the following content or which have links to the following content: Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity, promoting or providing instructional information about illegal activities, or promoting physical harm or injury against any group or individual Displaying material containing obscene nudity or pornographic material (not applicable to managed dedicated servers); displaying material that exploits children under 18 years of age Acts of copyright infringement including offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities

C.  Abuse of Unlimited Traffic.  Crown SEO's customers are privileged to be offered unlimited traffic for their web sites. The intention of Crown SEO is to provide a large space to serve web documents, not an off site storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on Crown SEO's server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of Crown SEO management. Any customer who violates Crown SEO's Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the allotted period, the client will be billed for the overages.

For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach the amount of quote allocated to your specific web hosting plan. Thereafter, normal data transfer cost of $10.00/1GB/month will be billed to your account. If you want to pre-pay for bandwidth overages, you will be billed $5.00/1GB/month.

You will have 3 days to pay for your overages. If you do not pay for your overages your site will be disabled within 3 days of your first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or Crown SEO has the sole decision to deactivate any and all servers.

Crown SEO will be the sole arbiter as to what constitutes a violation of this provision.

D.  Unsolicited Email (Spam).  Unsolicited commercial advertisements (spam) are not allowed in email, and will likely result in account cancellation. Crown SEO takes a zero-tolerance approach to spam originating from our servers or for spam advertising of domains hosted on our servers. We will charge the compromised account up to $25 per unsolicited email message sent.

The following activities are not allowed: Unsolicited bulk or commercial messages ("spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it from your domain. Forging, altering or removing electronic mail headers is prohibited. Any domain sending stealth spam will be terminated without warning and without refund. Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account ("mail bombing"). Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most email mailing lists. Inappropriate posting may result in account cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such. Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving email, you must not send that person any further messages.

Note: If you use the services of another provider to promote a web site hosted by or through Crown SEO ("spamvertising"), then the provisions of the above Policy shall apply as if the spam were sent through our servers.

Note:  If you have a commercial fully opt-in email list, and can prove its origin, you may send to that list if you have contracted for a dedicated server and have notified Crown SEO, Ltd. in advance and have received permission from Crown SEO, Ltd. Such transmissions shall be wholly within the guidelines that may have been agreed to by Crown SEO, Ltd.

E.  99.9% Uptime Guarantee.  Crown SEO, Ltd. provides a 99.9% uptime guarantee based upon the following terms and conditions: 

(1.) Coverage This 99.9% uptime guarantee applies to any Crown SEO client in good financial standing with Crown SEO at the time of a service outage.

(2.) Service Level Agreement & Specifications Crown SEO endeavors to have the content of your web site available for http access by any party in the world 99.9% of the time. Network downtime (unavailability) is defined as 99.9% packet loss from Crown SEO to its backbone providers. Downtime is measured past 30 minutes after notification of network failure via Crown SEO's online ticketing system. If the ticketing system itself is unreachable, the ticket must be started by calling the Crown SEO NOC. Crown SEO's administrators will determine the end of the downtime by a traceroute to the customer's machine from outside the Crown SEO network. Failing to Log Into your Account will result In Brute Force Blocking Your Ip . This Is Not Server Down time.

(3.) Credits for downtime shall be computed as follows: 

a. Shared Hosting - In the event that your web site is not available for less than 100%, Crown SEO will credit the following month's service fee as follows. For any shared hosting client, such credit shall be retroactive and shall be as calculated below and as measured 24 hours a day in a calendar month, with the maximum credit not to exceed fifty (50) percent of the monthly service charge for the affected month. Monthly Uptime Credit:

95% to 99.9% your account will be credited 10% of your monthly hosting fee
90% to 94.9% your account will be credited 20% of your monthly hosting fee
89.9% or below your account will be credited 50% of your monthly hosting fee

b. Managed Dedicated Servers - For managed dedicated server customers if the uptime is between 98.9% and 99.9% for any particular month the credit shall be retroactive and equivalent to the difference between the guaranteed level of availability of the customer's services during the month and the calculated actual level of availability of the customer's services, multiplied by the actual charges incurred by the customer for the services during that month period. In addition, for managed dedicated server, customers may be entitled to additional credits as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed twenty-five percent (25%) of the monthly service charge for the affected month. Minutes of continuous downtime Credit 60 10% 5+ 60 minute intervals 25%. In order for you to receive a credit on your account, you must request such credit within seven (7) days after you experienced the down time. You must request credit by sending an electronic mail message to webmaster@crownseo.com. For security, the body of this message must contain your account number, the dates and times of the unavailability of your website, and such other customer identification requested by Crown SEO. Credits will usually be applied within sixty (60) days of your credit request. Credit to your account shall be your sole and exclusive remedy in the event of an outage.

(4.) Restrictions Credits shall not be provided to you in the event that you have any outage resulting from (1.) scheduled maintenance as posted from time to time at Crown SEO, (2.) your behavior or the performance or failure of your equipment, facilities or applications, or (3.) circumstances beyond Crown SEO's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration / transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site, or (4.) a client breaking any item in Crown SEO's "terms of conditions and acceptable use policy" causing a machine to fail as a result.

F.  CGI Scripts.  Each shared web hosting account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal shared server operation without prior warning. (this section does not apply to managed dedicated servers)

G.  Chat Rooms.  We do not allow clients to install their own chat rooms within a shared hosting account, without approving it with the Crown SEO Support Team. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, we do provide a choice of Java chat rooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. Note: Parachat chat rooms do not apply to this rule. They are perfectly fine to install.

H.  Abuse of SMTP Mail Server.  We do not allow clients to send more than 2000 pieces of email per day from a shared hosting account. If you do send more than 2000 pieces of email per day, your account will be placed on hold for Network Abuse. If you are sending legitimate emails and they total more than 2000 per day your account will be moved to a special server that is specifically designed to handle high volumes of email. You will be charged $50.00/month in addition to your regular hosting charges if your account is moved to this server. Please contact webmaster@crownseo.com to have your domain moved.

I.  Background Running Programs.  We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. (this section does not apply to managed dedicated servers)
 
J.  IRC.  We currently do not allow IRC or IRC bots to be operated on our servers. You can however, install IRC clients on managed dedicated servers. IRC servers are not permitted on our network.
 
K.  Payment Policies.  All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. Crown SEO reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (5 days) of email notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Crown SEO at webmaster@crownseo.com to request for termination of services. All payment is in U.S. currency. Crown SEO will bill each client $50 per returned check, per wire transfer received and per credit card chargeback received. All Crown SEO accounts are setup on anniversary billing cycles. Your particular billing cycle corresponds to the contract length that was initially chosen at setup. Your account will automatically re! new at this length. There is no fee to change to a shorter billing cycle at the end of the current cycle. However, if you wish to change to a shorter billing cycle, during a current cycle, there will be a $50.00 fee. Please contact the billing department at webmaster@crownseo.com should you wish to change your anniversary billing cycle. Late Fee Of 25% will be Imposed to any account that is Past Due
 
L.  Cancellation.  Crown SEO reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Crown SEO if Crown SEO institutes it's right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)

M.  Full Satisfaction Guarantee.  All of Crown SEO's web hosting plans are backed by a 30 day guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a pro-rated REFUND of the contract amount excluding setup fees, domain registration fees, addon/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. For all web hosting clients who cancel, the full contract amount less any setup fees and overages will be refunded if Crown SEO is notified within the first 30 days following activation. No refund is available after the 30th day. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees etc. Due to security concerns, all account cancellations must be done via our cancellation forms.. Phone or email requests will not constitute acceptance of any cancellation. Refunds will be made by company check or issued back to your credit card within 30 days of receipt of cancellation.
   
N.  Subscriptions.  If you are on a monthly hosting package you can cancel your service anytime, we do not have any contracts. If you purchased an annual package you may request a refund within 15 days of purchase if you account was not suspended due to breaking any of our policies. Canceling your PayPal or 2CheckOut subscription may result in immediate cancellation of your hosting account regardless of any remaining time left that you have pre-paid for. Be sure that you have copies of your web files before you cancel your hosting as we do not necessarily retain backup copies.
   
O.  Intellectual Property Rights.  Material accessible to you through Crown SEO's services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use Crown SEO or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Crown SEO network. If you use a domain name in connection with Crown SEO or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
 
   
P.  Network Security.  Customers may not use the Crown SEO network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. Crown SEO will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.
 
Q.  Electronic Commerce.  You will be solely responsible for the development, operation and maintenance of your online store and products and all contents and materials appearing online or on your products, including without limitation (a) the accuracy and appropriateness of content and materials appearing within the store or related to your products, (b) ensuring that the content and materials appearing within the store or related to your products do not violate or infringe upon the rights of any third party, and (c) ensuring that the content and materials appearing within the store or related to your products are not libelous or otherwise illegal. You will be solely responsible for the final calculation and application of shipping and sales tax. You will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising there from.  You are also responsible for the security of any customer credit card numbers and related customer information you may access as a result of conducting electronic commerce transactions through your Web Site. You will keep all such information confidential and will use the same degree of care and security as you use with your confidential information.
 
R.  Static / Dynamic Content Caching.  You expressly (i) grant to Crown SEO a license to cache the entirety of your Web Site, including content supplied by third parties, hosted by Crown SEO under this Agreement and (ii) agree that such caching is not an infringement of any of your intellectual property rights or any third party's intellectual property rights.
 
S.  IP Address Ownership.  Crown SEO shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by Crown SEO and Crown SEO reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

14.   Domain Name Registration.  Customer agrees to pay Crown SEO prior to the effectiveness of the desired domain name registration, the then-current amounts set forth in the Crown SEO price schedule for the initial registration of the domain name and, should Customer choose to renew the registration, subsequent renewals of the registration. All fees are non-refundable, in whole or in part, even if Customer's domain name registration is suspended, cancelled or transferred prior to the end of Customer's then current registration term. Crown SEO reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. Customer's requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed Customer's registration in an email from Crown SEO to the email address indicated in Customer's registration application. In the event of a chargeback by a credit card company (or similar action! by another payment provider allowed by Crown SEO) in connection with the payments of the registration fee for Customer's domain name registration, Customer agrees and acknowledges that the domain name registration shall be transferred to Crown SEO as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. Crown SEO will reinstate Customer's domain name registration solely at Crown SEO's discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee.

15 Lawful Purpose.  Crown SEO reserves the right to refuse service to anyone. Customers may only use Crown SEO server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of Crown SEO management. Regardless of the place of signing this agreement, the client agrees that for purposes of venue this contract was entered into in Wilmington, Delaware, and any dispute will be litigated or arbitrated in Wilmington, Delaware. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Delaware courts. IN NO EVENT SHALL Crown SEO'S MAXIMUM LIABILITY EXCEED FIVE HUNDRED ($500.00) DOLLARS.

16.  Indemnification.   CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD Crown SEO HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST Crown SEO, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS Crown SEO AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH Crown SEO'S SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM Crown SEO'S SERVER.

17.  Disclaimer.  Crown SEO WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. Crown SEO MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Crown SEO DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY Crown SEO AND ITS EMPLOYEES. Crown SEO RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME. ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF Crown SEO MUST ADHERE TO THE ABOVE POLICIES. FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.

18.  Privacy Statement.  Crown SEO follows the strict guidelines of our customer privacy policy statement. Please make sure you understand this statement fully.